DELIVERY AND PAYMENT POLICIES

PLEASE NOTE:    

MULBERRY CUPCAKES DELIVERY AND PAYMENT POLICIES:

For your convenience, your order can be collected from me in the parking area next to PNA Stationers in Nahoon.  If you require delivery, please enquire about delivery charges to your area.

FOR WEDDING CAKES ONLY:  I do undertake deliveries further afield,  up to 40kms from East London at a charge, in which case you can let me know where your venue will be and I can advise you how much the delivery to that venue will cost.  If your venue is further than 40kms from East London  the cake can be collected from me. If you need to collect the cake from me, the cake and/or cupcakes will be packed in a box for safe transport and I will need a contact number for the person who will be collecting the cake from me.    Delivery and setting up of cakes are not undertaken to areas further than 40kms from East London.

Orders for any cake or cupcakes from outside East London are accepted on the following conditions:  If a cake/s will be transported over a long distance outside of East London by the client, everything possible will be done to keep the cake/s safe and Mulberry Cupcakes and/or Sonia Odendaal will not accept responsibility if damage to the cake/s or tiers occurs at any time after the cake/s or tiers are handed over to the client in good order. The client will ensure that there is adequate and safe space on a level area in the vehicle in which the cake is to be transported.  If the client does not collect the cake personally, the client will ensure that the person who will collect the cake can be trusted to transport the cake carefully, and the client, by accepting the quote hereby given, specifically acknowledges and accepts these conditions.

PAYMENT POLICY: There is a limit to the number of cakes we can produce each week and I work on a first paid, first served basis, so please order early.  To avoid disappointment for the date when you require the cake, and to confirm the order,  a 50% deposit is payable with your order, with proof of payment emailed to me and the balance to be paid 3 days before delivery.            Please note:   your order can only be processed and your date guaranteed once proof of payment of the 50% deposit is received.   PLEASE NOTE:  I do not accept payment by instant money voucher where the onus is on me to go and collect from an ATM.  Payment can be done by EFT or a direct deposit into my bank account.

PLEASE GO TO THE ABOUT PAGE TO SEE WHAT FLAVOUR OF CAKE and  ICING  YOU  REQUIRE.