DELIVERY AND PAYMENT POLICIES

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PLEASE NOTE:    

MULBERRY CUPCAKES DELIVERY AND PAYMENT POLICIES:

IN LINE with Government regulations for Covid-19 cakes will be delivered to you in any of the central areas of East London –  there will be a small fee the amount of which will depend on the address for delivery.   If you reside outside the central areas of East London you can arrange with a courier service to collect your order from me.

Orders for any cake or cupcakes from outside East London are accepted on the following conditions:  If a cake/s will be transported over a long distance outside of East London by the client, everything possible will be done to keep the cake/s safe and Mulberry Cupcakes and/or Sonia Odendaal will not accept responsibility if damage to the cake/s or tiers occurs at any time after the cake/s or tiers are handed over to the client in good order. The client will ensure that there is adequate and safe space on a level area in the vehicle in which the cake is to be transported.  If the client does not collect the cake personally, the client will ensure that the person who will collect the cake can be trusted to transport the cake carefully, and the client, by accepting the quote hereby given, specifically acknowledges and accepts these conditions.

PAYMENT POLICY: There is a limit to the number of cakes we can produce each week and I work on a first paid, first served basis, so please order early.  To avoid disappointment for the date when you require the cake, and to confirm the order,  a 50% deposit is payable with your order, with proof of payment emailed to me and the balance to be paid 3 days before delivery.            Please note:   your order can only be processed and your date guaranteed once proof of payment of the 50% deposit is received.   PLEASE NOTE:  I do not accept payment by instant money voucher where the onus is on me to go and collect from an ATM.  Payment can be done by EFT or a direct deposit into my bank account.

PLEASE GO TO THE ABOUT PAGE TO SEE WHAT FLAVOUR OF CAKE and  ICING  YOU  REQUIRE.